Within hours of contacting HL Fraas with our heating issue, they had us up and running. This is the second time we've needed them and both times they were quick, friendly, and professional. Caleb explained everything he was doing and was very knowledgeable. We couldn't be happier! Very thankful!
- Ashley H.
Prompt, efficient, reasonable service, and able to communicate very well on the phone. They fixed a broken pipe within 24 hours of my call and had another issue they are coming back today for, also thankfully fixed my propane heater issue on the same call. The service guy was Tyler. I ran a business in Wauseon for six years till my wife passed last year and the key is customer service, well done so far, I was impressed.
- Dewey D.
We had our AC go down on one of the hottest days of the year. They responded very promptly and their service was exceptional! I would highly recommend HL Fraas!
- Brenda C.
Arrived exactly when they said they would to fixed my AC and explained what they found. The price was very fair. I called and was a great representative, very polite and thorough. I will not hesitate to use them again.
- David C.
We’ve used HL Fraas on multiple occasions and have always been happy with the service their techs have provided!
- Kevin M.
We had HL Fraas install a split unit system into our home. Service was quick and professional. All of our questions were answered right away and the office kept in contact with us the entire time. 100% would have this company do work for us in the future!
- Liz W.
HL Fraas did a complete HVAC remodel for me including replacing my furnace and AC condenser unit. The customer service I have experienced has been top-notch. The price matched any in the Toledo area. Highly recommend it to anyone.
- Chris R.
I've used HL Fraas for the installation and maintenance of my geothermal system for several years, and I'm also very pleased with the recent installation of a new ductless air unit. They do an excellent job with quality installation and cleaning up their job site afterward.
- Chad B.
I know the new owners are doing a great job! I had my AC looked at in this heat wave and they got me all squared away. Super friendly, just a great company. Would recommend!
- Ben B.
AC went out and they were very fast in coming out and fixing it. Very professional! Would highly recommend them.
- Brenda C.